CounselingRockville.com: Effective & Assertive Communication

H.D. Johns, Ph.D. Rockville, Maryland 240-627-1663

CounselingRockville.com

ABOUT EFFECTIVE COMMUNICATION

Improving words we use in conversation tends to reduce fear/threat in the people we talk with thus minimizing defensive behavior, and resulting in a productive interchange of ideas.

Using these principles, communication can be carried on with less misunderstanding, and open doors can be maintained for the exchange of information.

The essentials of my communication techniques consist of:

a) A philosophy, which accepts the fact that the other person (OP) has the necessary attributes for successful communication;
b) A stance, which is the general manner in which you approach the process. Think of it as four-legged stool on which you sit to talk with the OP. Each leg supports the process:

1) Do not contest!

2) Do not dilute reality!

3) Do assert your selfness!

4) Do let the OP know you care!

And,

c) The six keys that keep communication open:

1) State what you perceive the OP is feeling.

2) Own your own feeling.

3) Describe the situation in ten words or less.

4) Ask the OP to describe the situation.

5) State your I'd like…

6) Ask the OP to state his/her "I'd like…"

There are, in addition, certain Problem Words, and certain Problem Behaviors to be avoided.

Accessing this web site in no way constitutes an implied or explicit contract for services between H.D. Johns and any person. Documents are for informal information purposes only. Please speak directly with a qualified professional regarding any specific health concerns you have.